Hours of operation:
~ The lab continues to operate normal hours, Monday-Friday, 8am-5:30pm
Measures to comply with state-wide social distancing requirements:
~ We are limiting the number of clients in the Winery Supply building at any given time - thank you for your patience
~ Samples can be left in either the dropbox (code: 2142 then the star key) or on the front counter - we'll keep our distance :)
~ If you require additional sampling supplies call in advance and we'll have them ready for pickup at the front counter
~ We are limiting the number of staff in the lab at any given time - phone calls may go to voicemail
~ Invoicing terms have been changed from Due on Receipt to Net 60 to allow additional flexibility during the pandemic
~ To encourage sample delivery by mail, samples received by UPS, FedEx, or USPS will receive a $5 invoice credit (one per shipment)
~ The Red Vine bucket has been removed, replaced with a bottle of hand sanitizer - please plan to snack before or after dropping samples
We hope these measures will help you utilize our services to keep your wines on track during this challenging time.
Please don't hesitate to reach out - if there are ways we can help please let us know.
Be well, stay safe, stay close to your product.
Your quality assurance partner, specializing in full-panel juice and wine analysis